1. GENERAL Future Skills respects the privacy of everyone that uses our website, www.futureskillssa.co.za, as well as other device or online applications related or connected thereto. The following Company Privacy Notice (“Privacy Notice”) is designed to inform you, as a user of the site, about the types of personal information that Future Skills may gather about or collect from you in connection with your use of the site. It also is intended to explain the conditions under which Future Skills uses and discloses that personal information, and your rights in relation to that personal information. The Site is hosted: In South Africa. The Site is subject to South African law. If you are accessing our site from other jurisdictions, please be advised that you are transferring your personal information to us in South Africa with this Privacy Notice. You also agree to abide to the applicable laws of South Africa concerning your use of the site and your agreements with us. If your use of the Site would be unlawful in your jurisdiction, please do not use the Site. Company Information Company Name: Future Skills Address: 125 Fouriesburg Street, Rooihuiskraal, Centurion Email: info@futureskillssa.co.za Phone: 011 259 4050 Fax: N/A 2. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION Future Skills gathers personal information from users of the Site. When you browse our Site, subscribe to our services or contact us through various social or web forms you are voluntarily sharing personal information with us. This personal information also includes various data that we collect automatically. This may be the user’s Internet Protocol (IP) address, operating system, browser type and the locations of the Site the user views right before arriving at, while navigating and immediately after leaving the Site. It may also include various technical aspects of user’s computer or browser and users browsing habits that are collected through cookies. Future Skills may analyze various mentioned personal information gathered from or about users to help Future Skills better understand how the Site is used and how to make them better. By identifying patterns and trends in usage, Future Skills is able to better design the Site to improve users’ experiences, both in terms of content and ease of use. From time to time, Future Skills may also release the anonymized information gathered from the users in the aggregate, such as by publishing a report on trends in the usage of the Site. When we believe disclosure is appropriate, we may disclose your information to help investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of Future Skills, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. We will notify you if permitted before undertaking such disclosures. Future Skills reserves the right to transfer all information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Future Skills assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred information will be subject to this Privacy Notice, or to a new privacy notice if you are given notice of that new privacy notice and are given an opportunity to affirmatively opt-out of it. 3. DO WE USE COOKIES? ☒ We do NOT use cookies. 4. DO WE SHARE YOUR PERSONAL INFORMATION? General Provisions Company contractually prohibits its contractors, affiliates, vendors and suppliers from disclosing any personal information received from Company, other than in accordance with this Privacy Notice. These third parties may include advertisers, providers of games, utilities, widgets and a variety of other thirdparty applications accessible through the Sites. Company neither owns nor controls the third-party websites and applications accessible through the Sites. Thus, this Privacy Notice does not apply to personal information provided to or gathered by the third parties that operate them. Before visiting a third party, or using a third-party application, whether by means of a link on the Sites, directly through the Sites or otherwise, and before providing any personal information to any such third party, users should inform themselves of the privacy policies and practices (if any) of the third party responsible for those Sites or applications, and should take those steps necessary to, in those users’ discretion, protect their privacy. Third-Party Advertisers ☒ We do NOT allow third-party advertising companies to serve ads when you visit the Sites. Analytics ☒ We use Google Analytics. We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on your past activity on the Sites, including Google Analytics for Display Advertising. The personal information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. If you do not want any personal information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or opt out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings (www.google.com/settings/ads). Social Media ☒ Users can connect their accounts to their social media accounts. We may provide you the option to connect your account on the Sites to your account on some social networking sites for the purpose of logging in, uploading personal information or enabling certain features on the Sites. When logging in using your social network credentials, we may collect the personal information you have made publicly available on the social networking site, such as your name, profile picture, cover photo, username, gender, friends network, age range, locale, friend list and any other personal information you have made public. Once connected, other users may also be able to see information about your social network, such as the size of your network and your friends, including common friends. By connecting your account on the Sites to your account on any social networking site. We will not send any of your account personal information to the connected social networking site without first disclosing that to you. Each social network may further allow you to set privacy controls around your personal information on their system, and our collection of personal information will always follow such controls and permissions. This feature is subject to continuous change and improvement by us and each social networking site involved, and therefore the available features and shared personal information are subject to change. Please visit our Privacy Notice for any updates. ☒ The Sites have hyperlinks to social media networks. We may use hyperlinks on the Site which will redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Facebook’s “Like” button or Twitter’s “tweet” button that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. If you do not use these buttons none of your data will be sent to the respective social network’s plugin providers. To illustrate this further, imagine the scenario where you click on the Facebook’s “Like” button on the Sites. Facebook will receive your IP address, the browser version and screen resolution, and the operating system of the device you have used to access the Sites. Settings regarding privacy protection can be found on the websites of these social networks and are not within our control. Third-Party Service Providers ☒ We do NOT use third-party service providers on the Sites. Marketing communication ☒ We do NOT send marketing emails to users. 5. MOBILE DEVICE ADDITIONAL TERMS ☐ This Privacy Notice is NOT for a mobile application. ☒ This Privacy Notice is used for a mobile application. • Mobile Device. If you use a mobile device to access the Site or download any of our applications, we may collect device personal information (such as your mobile device ID, model and manufacturer), operating system, version personal information and IP address. • Geo-Location Personal Information. Unless we have received your prior consent, we do not access or track any location-based personal information from your mobile device at any time while downloading or using our mobile application or our services, except that it may be possible for Company to determine from an IP address the geographic location of your point of connectivity, in which case we may gather and use such general location data. • Push Notifications. We send you push notifications if you choose to receive them, letting you know when someone has sent you a message or for other service-related matters. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings. • Mobile Analytics. We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record personal information, such as how often you use the application, the events that occur within the application, aggregated usage, performance data and where the application was downloaded from. We do not link the personal information we store within the analytics software to any personal information you submit within the mobile application. 6. SECURITY We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your personal information. We are not responsible for third-party circumvention of any privacy settings or security measures. We are dedicated to protect all personal information on the Sites as is necessary. However, you are responsible for maintaining the confidentiality of your personal information by keeping your password and computer/mobile device access confidential. If you have an account with Company and believe someone has gained unauthorized access to it or your account please change your password as soon as possible. If you lose control of your account, you should notify us immediately. 7. PRIVACY RIGHTS – EU USERS ☐ We do NOT have EU users. ☒ We comply with the General Data Protection Regulation (GDPR). If you reside in the European Union (EU), United Kingdom (UK), Switzerland, Norway, Lichtenstein, or Iceland, you have certain data protection rights under your local laws. These rights may include: • The right to request access and obtain a copy of your personal information • The right to request edits or erasure of your personal information • The right to limit the processing of your personal information • Data portability right (if applicable) • The right to object to the processing of your personal information If Company relies on your consent to process your personal information, you have the right to withdraw your consent at any time. However, please note that this will not alter the validity of the processing before its withdrawal. If you wish to exercise any of the mentioned rights please contact us by: (Check all that apply) ☒ Email at info@futureskillssa.co.za or by referring to the contact details at the bottom of this Privacy Notice. Company has 30 days to respond to your request. If you are not satisfied with Company’s handling of your privacy concerns please note that you have the right to complain to your local data protection supervisory authority. List of EU supervisory authorities: http://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm. Switzerland supervisory authority: https://www.edoeb.admin.ch/edoeb/en/home.html. If you have any questions or comments about your privacy rights, you may email us at info@futureskillssa.co.za. If you are under 18 years of age If you have registered account with Future Skills, you have the right to request the removal of unwanted personal information that you publicly post on our Site. To request the removal of such information, please contact us using the contact information provided below. Make sure to include your account’s email address and a statement that you reside in California. 9. CHILDREN (Check one) ☒ Users under the age of 13 may NOT register and/or provide personal information to the Sites. ☐ Users under the age of 13 may register and/or provide personal information to the Sites. The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personal information through the Sites represents to us that he or she is 13 years of age or older. If we learn that personal information has been collected from a user under 13 years of age on or through the Sites, then we will take the appropriate steps to cause this personal information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Sites or has otherwise transferred personal information to the Sites, please contact Company using our contact personal information below to have that child’s account terminated and personal information deleted. 10. DO-NOT-TRACK NOTICE ☒ The Sites do NOT respond to do-not-track-signals. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is not yet a common understanding of how to interpret the DNT signal, the Sites currently do not respond to DNT browser signals or mechanisms. ☐ The Sites respond to do-not-track-signals. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. The Sites currently do respond to DNT browser signals or mechanisms. 11. GOVERNING LAW Disputes over privacy issues contained in this Privacy Notice will be governed by the law of South Africa. You also agree to abide by any limitation on damages contained in our Terms of Use, or other agreement that we have with you. 12. PRIVACY NOTICE CHANGES Company may, in its sole discretion, change this Privacy Notice from time to time. Any and all changes to Company’s Privacy Notice will be reflected on this page and the date of the new version will be stated at the top of this Privacy Notice. Unless stated otherwise, our current Privacy Notice applies to all personal information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Notice. Company will always post new versions of the Privacy Notice on the Sites. However, Company may, as determined in its discretion, decide to notify users of changes made to this Privacy Notice via email or otherwise. Accordingly, it is important that users always maintain and update their contact personal information. 13. CONTACT If you have any questions regarding our Privacy Notice, please contact us at: Company Name: Future Skills Address: 125 Fouriesburg Street, Rooihuiskraal, Centurion Email: info@futureskillsa.co.za Phone: 011 259 4050 Fax: N/A Data Protection Officer Name: Mandisa Qhinebe Address: 125 Fouriesburg Street, Rooihuiskraal, Centurion Email: info@futureskillsa.co.za Phone: 011 259 4050